Order Processing

Once your payment clears, we get to work. Your order will be processed and ready to ship within 24 business hours—usually sooner, but we don't like to overpromise.

Delivery Timeline

After your order ships, delivery typically takes 7–20 business days. This is an estimate, not a guarantee—sometimes customs has questions, sometimes carriers take scenic routes. We wish we could control every step, but once it leaves our hands, we're counting on the same delivery networks you are.

Shipping Costs

Your shipping fee is calculated at checkout based on where you are and what you're ordering. It's as straightforward as we can make it—what you see is what you pay.

Tracking Your Order

The moment your order ships, you'll receive an email with a tracking number. Give it 1–3 days for tracking updates to appear in the system. Carriers need a little time to scan and register packages into their networks.

Getting the Address Right

This one's important: double-check your shipping details before you complete checkout. We can't fix delivery issues caused by typos or incomplete addresses, and any fees from address corrections or redelivery attempts will be yours to cover.

Customs and Duties

If you're ordering internationally, your country may charge customs duties or import taxes. These aren't part of your order total—they're set by your local government, and you'll need to cover them directly.

When Things Go Wrong

Packages get lost. They arrive late. Sometimes they're damaged in transit. It happens, and when it does, we want to help.

One Last Thing

We don't take shipping lightly. Every order matters to us, and we do everything we can to get your pieces to you safely and on time. But logistics are complicated, and sometimes delays happen despite our best efforts.